Pro Floors Philly – Terms of Service
Last Updated: 07/15/2025
Welcome to Pro Floors Philly (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and our services, including SMS communications. By accessing our website or opting in to receive messages from us, you agree to these Terms.
Program Name
Pro Floors Philly SMS Notifications
Program Description
By opting in to our SMS program, you agree to receive updates, appointment reminders, service notifications, promotions, and offers related to Pro Floors Philly’s products and services. Message frequency varies.
How to Opt Out
You can cancel the SMS service at any time. Simply text "STOP" to the number from which you received our message. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up again as you did initially, and we will resume sending SMS messages to you.
Customer Support
If you experience issues with our messaging program, reply with the keyword HELP for more assistance, or reach out directly to:
Email: [email protected]
Phone: +1 (267) 247-6178
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Messaging & Data Rates
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, contact your wireless provider.
Privacy
For privacy-related inquiries, please refer to our Privacy Policy.
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Pro Floors Philly – Privacy Policy
Last Updated: 07/15/2025
Pro Floors Philly (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or opt into our SMS services.
We may collect the following types of information:
- Name
- Email address
- Phone number
- Service preferences
- Other information provided voluntarily through web forms, phone calls, or SMS interactions
We use your information to:
- Provide services and schedule appointments
- Send you SMS notifications, reminders, or marketing messages (only if you opt in)
- Respond to customer inquiries
- Improve our website and services
User Consent for SMS
By providing your phone number and opting in, you consent to receive SMS messages from Pro Floors Philly. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel.
Example Opt-In Disclosure:
I consent to receive SMS Notifications & Alerts from Pro Floors Philly. Message frequency varies. Message & data rates may apply. Text HELP for help or STOP to unsubscribe.
Sharing of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We maintain industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
Contact Us
For privacy concerns, please contact us at:
Email: [email protected]
Address: 100 S Juniper St, 3rd Floor, Philadelphia, PA 19107
Our messaging program complies with industry standards, including those set forth by mobile carriers and the CTIA Short Code Monitoring Handbook, as well as applicable laws and regulations.
By using our services, you agree to comply with all applicable laws, regulations, and industry guidelines.
Pro Floors Philly reserves the right to modify these Terms or this Privacy Policy at any time. Your continued use of our services indicates acceptance of any changes.