Privacy Policy – Pro Floors Philly

Privacy Policy – Pro Floors Philly

Effective Date: November 5, 2025

Pro Floors Philly 100 S Juniper St, 3rd Floor, Philadelphia, PA 19107 Phone: (215) 309-9105 Email: mike@profloorsphilly.com

1. Introduction

Pro Floors Philly (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or contacting us by phone, email, or other means.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide when you contact us, request a quote, or use our flooring services. This may include:

  • Name
  • Email address
  • Phone number

We also automatically collect certain non-personal information through tools such as Google Analytics, including browser type, device type, pages visited, and time spent on the site. This data helps us improve our website and user experience.

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries or requests for service
  • Provide estimates and schedule flooring services
  • Send occasional marketing communications or updates
  • Improve website functionality and performance
  • Comply with legal or regulatory requirements

You may opt out of marketing emails at any time by following the unsubscribe instructions in any message we send, or by contacting us directly. You may opt out of text messages at any time by replying STOP to any message you receive from us. Reply HELP to any text message for assistance.

4. Sharing of Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers that assist with:

  • Email communication and email marketing
  • Website hosting and analytics (such as Google Analytics)
  • Customer management, scheduling, or payment systems

These third parties are authorized to use your information only as needed to provide services on our behalf, and are prohibited from using it for their own marketing purposes.

5. Mobile Information / SMS Consent

The phone numbers and any information obtained as part of the SMS/text messaging consent process will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

We may share information with subcontractors or service providers only as needed to provide the services you have requested (such as customer support, scheduling, or sending the messages you signed up for), and those parties are prohibited from using it for their own marketing.

You can opt out of text messages at any time by replying STOP. For help, reply HELP. Message frequency varies. Message and data rates may apply.

Verbal Opt-In

Pro Floors Philly will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.

Website / Online Opt-In

By submitting this form and signing up for texts, you consent to receive text messages from Pro Floors Philly at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.

6. Cookies and Tracking Technologies

Our website uses cookies and Google Analytics to gather data about how visitors interact with the site. You can disable cookies in your browser settings; however, some features of the site may not function correctly if you do so.

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to help protect your information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

If you are a resident of Pennsylvania or any other U.S. state, you may request access to, correction of, or deletion of your personal information by contacting us at mike@profloorsphilly.com.

9. Links to Other Websites

Our website may contain links to external websites not operated by Pro Floors Philly. We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Pro Floors Philly 100 S Juniper St, 3rd Floor Philadelphia, PA 19107 Phone: (215) 309-9105 Email: mike@profloorsphilly.com

Privacy Policy – Pro Floors Philly

Effective Date: November 5, 2025

Pro Floors Philly 100 S Juniper St, 3rd Floor, Philadelphia, PA 19107 Phone: (215) 309-9105 Email: mike@profloorsphilly.com

1. Introduction

Pro Floors Philly (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or contacting us by phone, email, or other means.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide when you contact us, request a quote, or use our flooring services. This may include:

  • Name
  • Email address
  • Phone number

We also automatically collect certain non-personal information through tools such as Google Analytics, including browser type, device type, pages visited, and time spent on the site. This data helps us improve our website and user experience.

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries or requests for service
  • Provide estimates and schedule flooring services
  • Send occasional marketing communications or updates
  • Improve website functionality and performance
  • Comply with legal or regulatory requirements

You may opt out of marketing emails at any time by following the unsubscribe instructions in any message we send, or by contacting us directly. You may opt out of text messages at any time by replying STOP to any message you receive from us. Reply HELP to any text message for assistance.

4. Sharing of Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers that assist with:

  • Email communication and email marketing
  • Website hosting and analytics (such as Google Analytics)
  • Customer management, scheduling, or payment systems

These third parties are authorized to use your information only as needed to provide services on our behalf, and are prohibited from using it for their own marketing purposes.

5. Mobile Information / SMS Consent

The phone numbers and any information obtained as part of the SMS/text messaging consent process will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

We may share information with subcontractors or service providers only as needed to provide the services you have requested (such as customer support, scheduling, or sending the messages you signed up for), and those parties are prohibited from using it for their own marketing.

You can opt out of text messages at any time by replying STOP. For help, reply HELP. Message frequency varies. Message and data rates may apply.

Verbal Opt-In

Pro Floors Philly will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.

Website / Online Opt-In

By submitting this form and signing up for texts, you consent to receive text messages from Pro Floors Philly at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.

6. Cookies and Tracking Technologies

Our website uses cookies and Google Analytics to gather data about how visitors interact with the site. You can disable cookies in your browser settings; however, some features of the site may not function correctly if you do so.

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to help protect your information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

If you are a resident of Pennsylvania or any other U.S. state, you may request access to, correction of, or deletion of your personal information by contacting us at mike@profloorsphilly.com.

9. Links to Other Websites

Our website may contain links to external websites not operated by Pro Floors Philly. We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Pro Floors Philly 100 S Juniper St, 3rd Floor Philadelphia, PA 19107 Phone: (215) 309-9105 Email: mike@profloorsphilly.com

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