Terms & Conditions – Pro Floors Philly
Effective Date: November 5, 2025
Pro Floors Philly 100 S Juniper St, 3rd Floor, Philadelphia, PA 19107 Phone: (215) 309-9105 Email: mike@profloorsphilly.com
1. Agreement
These Terms & Conditions (“Terms”) govern your use of the SMS/text messaging program offered by Pro Floors Philly (“we,” “our,” or “us”). By opting in to receive text messages from us, you agree to these Terms. If you do not agree, do not opt in to the messaging program.
2. SMS/Text Messaging Program
By providing your phone number and opting in, you consent to receive text messages from Pro Floors Philly at the mobile number provided. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Verbal Opt-In
Pro Floors Philly will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.
Website / Online Opt-In
By submitting this form and signing up for texts, you consent to receive text messages from Pro Floors Philly at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.
Types of Messages
You can expect to receive text messages that may include:
- Appointment reminders and scheduling confirmations
- Estimate and service updates
- Informational messages related to your inquiry or service
- Marketing and promotional offers
Message Frequency
Message frequency varies based on your interaction with us and the services you request.
Message and Data Rates
Message and data rates may apply. These charges are billed by and payable to your mobile service provider. Pro Floors Philly is not responsible for any carrier charges incurred as a result of receiving our messages. Please contact your wireless provider for details about your messaging or data plan.
3. Opting Out
You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time message confirming that you have been unsubscribed. You will no longer receive text messages from us unless you opt in again.
4. Help and Customer Care
For help or assistance with the messaging program, reply HELP to any message, or contact us at:
- Phone: (215) 309-9105
- Email: mike@profloorsphilly.com
5. Supported Carriers
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless carrier and is not guaranteed.
6. Privacy
The information you provide as part of the SMS program is handled in accordance with our Privacy Policy. The phone numbers and information obtained as part of the SMS consent process will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Please review our Privacy Policy for full details on how we collect, use, and protect your information.
7. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued participation in the messaging program after changes are posted constitutes your acceptance of the revised Terms.
8. Contact Us
If you have questions about these Terms or the messaging program, please contact us at:
Pro Floors Philly 100 S Juniper St, 3rd Floor Philadelphia, PA 19107 Phone: (215) 309-9105 Email: mike@profloorsphilly.com